Shipping & Delivery

Our delivery principles

We aim to provide clear and reliable delivery information for each country served. Delivery times, costs, and options may vary by address, selected configuration, and logistics conditions.

Choosing your bed

You can choose size, colour, and options on the product page. The relevant delivery information is shown during checkout.

Delivery times

Displayed delivery times are estimates. They may vary by country, carrier, season, public holidays, logistics conditions, or events outside our control.

Shipping costs

Shipping costs depend on address, country, order size, and selected options. Applicable costs are shown before order confirmation.

Tracking

When an order ships, a tracking link or tracking number may be sent by email if the carrier provides one.

Tracking updates can take some time to appear after dispatch.

Delivery issues

If your order arrives damaged, seems lost, or is marked as delivered but was not received, contact us quickly with tracking information and photos if possible.

We will review the situation with the carrier and explain the next steps.